ONE - The Original Unified Gospel of Jesus. Authoritative Gospel Reference, Bible.
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ONE - The Original Unified Gospel of Jesus. Authoritative Gospel Reference, Bible.ONE - The Original Unified Gospel of Jesus. Authoritative Gospel Reference, Bible.
     

Reflections (more)

Another year gone by.  What have we done, and why?  G. Zegarelli

 

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Following is some information to assist you with your use of OUGPress.com.  We are here to help you.

Do I need to "join" anything to buy?

Absolutely not.  During the checkout process, the shopping cart "registers" you so that you can receive email confirmation of shipment and tracking information.  The only difference in this process is that you need to provide a user name and password so that your information remains secure.  This opportunity is a great value to you!

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OUGPress.com currently ships only to destinations in the continental United States, Federal Express (FEDEX) and United Parcel Service (UPS) ship.  If you want immediate delivery, consider purchasing an electronic version of a work.  Please contact us at sales@OUGPress.com for information and prices on international shipments.

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What are your shipping rates/times?

In certain circumstances OUGPress.com has special shipping terms, usually as part of a holiday special or volume purchase.  Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.  Shipping times are not calculated to start until the second business day following the date of the order; continental United States only. YOUR ONLY REMEDY UNDER THE DELIVERY GUARANTEE WILL BE A REFUND OF THE SHIPPING FEES ASSOCIATED WITH THE ITEMS IN YOUR ORDER THAT ARE ELIGIBLE FOR GUARANTEED ACCELERATED DELIVERY.

Rates and timing are subject to change at any time, particularly for holiday shopping based upon shipper deadlines and delivery schedules.  Accordingly, do not delay a purchase with the understanding that guaranteed shipping will be available at any time the future.

  • Trackable Ground (UPS or FEDEX), $7.95
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Applies to U.S. delivery addresses in the continent United States. Does not apply to P.O. boxes or APO/FPO addresses. May not be used with free-shipping promotions.  Does not apply in the event of service interruptions or failures caused by events beyond OUGPress.com's control. IN ALL EVENTS, OUGPRESS.COM RESERVES THE RIGHT TO CANCEL ANY ORDER IN ITS SOLE AND ABSOLUTE DISCRETION.  Important: If you use a P.O. Box for your shipping address, your order will be shipped by USPS and not FEDEX or UPS at the same cost because these carriers cannot deliver to those addresses and we cannot manage order revision.

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What is your return policy?

OUGPress.com has a conditional return policy depending upon the nature of the item sold.  Sales of books are final, because, once the back is broken or cover bent, it is no longer resalable.  However, in many cases, we offer programs; any such programs are always in writing and posted.  For example, during holidays, OUGPress often offers early holiday purchase volume discounts coupled with 100% money back guarantee provided only one of the books is used.  The purpose is to provide comfort in volume gift buying.  See Holiday Specials.  BOOKS SIGNED BY THE AUTHOR CANNOT BE RETURNED.

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Which credit cards can I use?

OUGPress.com accepts the following cards:

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Is it safe to enter my card number online?

You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.  You can also call for a telephone order 24 hours, 7 days a week at 1-888-6324 (1-888-MyOneBible), although from 9-5 Eastern Time, you can call us directly at 412-765-0490.

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Designating Orders as Gifts

If you want to send a gift, merely mark the item as a gift during the ordering process. You may send the items in your Shopping Cart to different shipping addresses--simply specify the name and shipping address of each recipient when you fill out the order form.

You can have ONE shipped to your gift recipient; please specify this during the checkout process.  Included in the price of shipment, for the ORIGINAL PRINTING currently shipping, we are sending the book in red foil envelopes that are already suitable as gift packaging.  If you would like to add a gift card, that is a product option Add Gift Wrapping Now.

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Do you ship internationally?

Yes.  However, all international orders are subject to cost review.  There is no priority service; all orders are shipped by USPS AIR. These orders are not trackable and are not guaranteed for delivery.  A representative will contact the purchaser by electronic mail with a price quotation estimate if the order has any fulfillment issues; if no response is received within three (3) business days, the order will be canceled.


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Will an author personalize the work?

We appreciate the request, which is customary.  However, it depends upon multiple factors, such as our schedule, author's availability and time of year.  ORDERS CANNOT BE CONDITIONED UPON PERSONALIZATION UNDER ANY CIRCUMSTANCES

Because fulfillment is generally separated from customer service, if you are interested in a personalized copy of any work, please send an email request to signatureRequest@OUGPress.com after placing an order.  If you want a specific message and/or greeting, please indicate the same.  Although not required, it is highly recommended that you put the book name and your customer number/order number, so we can match your request to your order.  We will endeavor to obtain the signature, but do not guarantee it.  If you will waive and shipment timing within a certain period, please indicate the same.  We reserve the right to change this policy at any time.  


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